You run the fleet.
iPACT runs the paperwork.

Onboarding, agreements, inspections, incidents, complaints and invoices for Australia Post delivery contractors, in one system.

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  • 1,500+ drivers
  • 30+ principal contractors
  • Operating since 2019
  • 14-day money back

The work starts before the vans do.

Onboarding, licences, inductions and toolbox talks, sorted before anyone loads a parcel.

Every run leaves a record.

Inspections, incidents and time reports, captured where the work happens and filed before anyone asks.

You run the fleet.
iPACT runs the paperwork.

One system for the whole operation, from the first invite to the last invoice.

Subscribe · $10 per driver, a monthSee how it works

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The life of a parcel

One run, from the depot to the doorstep, and every record it leaves behind.

Before the run.

Playing scene01 of 10

Some days you wear
every hat.

Running a delivery business means being all of these before lunch. iPACT takes the paperwork off every one of them, so you can get back to running it.

iPACT was built watching this happen. Not general software with a delivery mode added: made for Australia Post delivery contractors and nobody else, and still changing as the work does.

Compliant. And ready
to prove it.

Every signature, inspection, toolbox talk and report lands where an auditor expects to find it, stamped with who did it, when, and from which address. When it is asked for, it is already there.

Subcontractor agreemente-signed
D. Chen · 203.0.113.44
filed
Vehicle rental agreement · ABC-123e-signed
D. Chen · 203.0.113.44
filed
Vehicle inspection · ABC-1236 photos + video
D. Chen · 203.0.113.44
filed
Toolbox talk · dealing with dogssigned
J. Okafor · 198.51.100.7
filed
Incident report · Verres Stsigned at the scene
D. Chen · 203.0.113.44
filed
Work rights re-checkverified
system · auto · 2:00 am
filed
Invoice (RCTI) approvedlocked to Sep 2026
M. Silva · 198.51.100.22
filed
ISO/IEC 27001:2022 certifiedRow-level tenant isolationPDF, CSV or Excel on demand

The vans are back.
The paperwork already filed itself.

6:41 pmlast run closed2:00 amABN sweep runs6:00 amoverdue inspections chased

Nobody stayed back to do any of it.

One WAHR in.
Every invoice out.

Upload the spreadsheet and the month calculates itself. Drivers approve on their phones, and one run produces three documents, each addressed the right way.

Parcel invoiceRCTI-4471

driver → your company

Parcel services · Sep 2026$1,208.32
512 parcels · V12345 
Total incl. GST$1,208.32

The payment for services provided, issued as an RCTI on the driver's behalf.

Deduction invoiceDED-1148

your company → driver

Vehicle damage excess$180.00
Invoice fee$2.50
Total incl. GST$182.50

What the driver owes you: documented, not buried in a net figure.

Rental invoiceRNT-0087

rental company → driver

Van rental · Sep 2026$153.60
Per-parcel rental · 512 × $0.30 
Total incl. GST$153.60

From the rental company, or from you if the van is yours. Addressed to the driver either way.

Three logins.
Three views.

Permissions follow the org chart, set per contract and enforced row by row underneath. Same screen, different keys.

iPACT · signed in as Contractor
  • Runs and time reportsopen
  • Vehicle inspectionsopen
  • Incidents and hazardsopen
  • Toolbox talksopen
  • Customer complaintsopen
  • Every driver's profileopen
  • Driver invoices (RCTI) and ratesopen
  • Bank details and pay runsopen
  • All contracts · V12345, V12346 …open

The owner's seat. Nothing is off-limits.

Invite a driver.
That's the whole job.

One invite from you: contract, email, rates. The driver fills in the rest from the kerb, signs both agreements, and the profile card builds itself as it lands.

iPACT · Invite DriversREC
Send Invitation
✓ Driver has been Invited Successfully
9:41
iPACT · nowYou're invited to V12345 · Melbourne Parcels. Tap to finish signing up.
Driver sign-up
Name · PhoneDan Chen · 0412 884 209
ABN / ACN51 824 753 556
Bank063-241 · ····5162
Next of kinadded
Submit
✓
Signup completeProfile created · V12345 · Melbourne Parcels
Visa & licence checks scheduled
You fill four fields. Rates stay your business. The driver never sees them.

Two agreements.
Signed before the first run.

The subcontractor agreement and the vehicle rental agreement go to the driver's phone and come back e-signed, stamped with who, when and from where. The rent the rental agreement names starts coming off the invoice on its own.

iPACT · AgreementsREC
Send for signature
PDFSubcontractor agreement · V12345
6 pages · signature required
PDFVehicle rental agreement · ABC-123
$180/wk · signature required
Send to D. Chen
✓ Sent · signs from the phone, before the first run
Signatures
Opened on phone7:01 amreading
Subcontractor agreement7:04 amSigned
Vehicle rental agreement7:06 amSigned
Stamped D. Chen · 203.0.113.44 · both filed to the driver's record
rent → invoice deduction$180/wk from Sep 2026
Two documents, one tap each. Signed, stamped and filed before the van moves.

Read by the system,
not skimmed.

Upload a licence and iPACT reads the card itself: name, licence class, expiry. Anything that differs from the profile goes to your approvals queue with a one-tap fix.

iPACT · Licence & Visa CheckREC
Name on cardCHEN, DAN
ClassC (car)
Expiry on cardMar 2027
Name vs profilematch✓
Class vs profilematch✓
Expiry vs profileJan → Mar 2027differs
Approvals queueRenewed licence detected. Expiry moves Jan → Mar 2027. Update the profile from the card?
Approve update
✓ Profile updated · licence check next due Oct 2026
iPACT reads the card itself: name, class, expiry, and it checks every field against the profile.

Checked against the visa,
not a promise.

VEVO evidence read and recorded. The visa itself sets how often it is re-checked, and a bridging visa tightens that on its own.

iPACT · Work Rights CheckREC
Driver · my check
CitizenPermanent residentVisa holder
▤VEVO-result.pdf

A current VEVO check is the strongest evidence. Run one free at vevo.homeaffairs.gov.au and upload the emailed PDF.

Visa subclass500 · Student✓
Visa expiryNov 2027
Bridging visa?No

Declaration: the information in this check is true and correct.

Your side
Work Rights StatusVerified✓
Hours cap detected48 h / fortnightcapped
Re-check every90 days
If it were a bridging visaRe-checks tighten on their own to about every 20 days, and the VEVO result must be no older than 14 days.
✓ Verified · next check auto-scheduled · Oct 2026
Visa holders upload a current VEVO result, and iPACT reads the PDF itself.

The visa sets the limit.
The reports keep score.

Drivers submit their start and finish times. Where a visa caps the hours, every report counts toward the fortnight limit and warns you before it becomes a problem.

iPACT · My Time ReportsREC
Driver submits the day
DayTuesday
Start time7:40 am
End time3:10 pm
Hours counted for you7.5 h
Submit time report
D. Chen · subclass 500 · 48 h / fortnight
Mon8.2 h ✓
Tue · just now7.5 h ✓
31.5 of 48 h used this fortnight66%
9.0 h remaining · flagged before it's a problem
Drivers submit start and end times. The hours count themselves.

Six checks. Two minutes.
Signed and filed.

Four sides of the van, the dashboard, the load space and a walk-around video, straight from the driver's phone. Miss one and the chasing starts on its own.

Vehicle inspection · tap all six:

Signature unlocks at 0 of 6
iPACT · Vehicle Inspection ReportsREC
Rego · ABC-123Driver · D. Chen
12 JulD. Chen88,214 km
05 JulT. Brown87,630 km
28 JunS. Patel86,988 km
Infringement receivedSpeeding · ABC-123 · Tue 14 Jul, 9:18 am. Who had the van?
14 Jul → D. Chenresponsible driver identified
Every report pins a driver to a rego, with photos: front, driver side, back, passenger side, inside.

It checks ABNs
while you sleep.

Every night, every driver: ABN active, GST current. A lapse gets flagged, the driver gets notified, and nothing broken reaches an invoice.

iPACT · ABN Compliance AuditorREC
Last run · last night 2:00 am8 drivers
D. Chen51 824 ··· 556Sole traderABN ✓GST ✓2:00:03
J. Okafor83 114 ··· 902CompanyABN ✓GST ✓2:00:04
M. Silva44 902 ··· 118Sole traderABN ✓GST ✓2:00:05
K. Nguyen72 331 ··· 640Sole traderABN ✓GST ✓2:00:06
T. Brown19 448 ··· 275CompanyABN ✓GST ✓2:00:07
S. Patel66 219 ··· 483Sole traderABN ✓GST lapsed2:00:09
Flagged · driver notified · invoices held until it's fixed
A. Rossi38 557 ··· 091Sole traderABN ✓GST ✓2:00:10
R. Walker90 172 ··· 364CompanyABN ✓GST ✓2:00:10
last 7 nights · one catch: S. Patel, GST
02:00:00 · sweep started · 8 drivers, contract V12345
02:00:01 · connecting to ABN Lookup…
02:00:03 · D. Chen · active ✓ · GST ✓
02:00:04 · J. Okafor · active ✓ · GST ✓
02:00:05 · M. Silva · active ✓ · GST ✓
02:00:07 · +2 more · active ✓ · GST ✓
02:00:09 · S. Patel · GST REGISTRATION LAPSED ⚠
02:00:09 · driver notified · invoices held
02:00:10 · A. Rossi, R. Walker · active ✓ · GST ✓
02:00:11 · sweep complete · 8 checked · 1 flagged · 0 reached an invoice
next run · tonight 2:00 am
8 checked1 flagged0 reached an invoice
Every driver's ABN, checked every night: active, GST-registered, current.

Briefed in writing.
Proven in signatures.

Publish a talk once. Signatures come back on their own, anyone still outstanding gets chased, and the pay run knows who is current.

iPACT · Toolbox TalksREC
Publish a talk
PDFDealing with dogs · Sep 2026
3 pages · signature required
Publish to 14 drivers
✓ Sent · signatures tracked from here
Signatures
D. Chen7:02 amSigned
J. Okafor7:05 amSigned
M. Silva7:11 amSigned
K. Nguyen7:19 amSigned
T. Brown7:26 amSigned
12 of 14 signed86%
2 outstanding · auto-reminder Friday 6:00 am, then you get the named list
certificates filedinvoice gate updated
Publish once. Every signature lands back signed, stamped and filed.

Logged once. Known by
every run after.

A hazard is pinned to the address, not to a pile of paper. The next driver sees it before they pull up.

iPACT · Hazard ReportsREC
Driver logs it · 30 seconds
Hazard typeAnimal · dog unrestrained
Address27 Verres St
Submit hazard
✓ Logged · pinned to the address
Next day · next driver's run
Run brief · Tuesday · 84 stops
1423 Verres St
1527 Verres St⚠ Dog · wait at the gate, call out
1631 Verres St
Heads-up on today's run: hazard at stop 15, logged by another driver
Logged once, pinned to the address, not to a piece of paper.

A complaint lands.
The driver knows in seconds.

Connect the mailbox that receives them and iPACT reads each complaint itself: it matches the contract, reads the case file, finds the driver and puts the case on their phone with the file attached. The response and the outcome stay on the case for good.

iPACT · ComplaintsREC
Complaints mailbox · nobody touched it
New email · Customer Commitment · MELBOURNE PARCELS · Case 123456781 ATTACHMENT · CASE FILE PDF
Contract · matched by keywordV12345
Case file · read by OCRthe scanned form, field by field
Case No · type12345678 · Incorrectly Delivered
Address27 VERRES ST NORTHLAKE VIC 3999
Driver · from the logon IDD-1148
Duplicate checknone · the case number is new
✓ Case created · driver notified by push and email · case file attached
Driver's phone · My Complaints
New complaint received
27 VERRES ST NORTHLAKE VIC 3999. Click to view the record.
Case 12345678Incorrectly Delivered · 07 Sep 2026
27 VERRES ST NORTHLAKE VIC 3999
Case file PDF · 2 photos · description
Respond
Driver has been notified
Redelivered by Driver
Delivered as Addressed
Parcel was left at number 25 by mistake. Collected and redelivered to number 27 the same afternoon.
✓ Outcome recorded on the case · 2:14 pm
Connect the mailbox. iPACT reads each complaint itself: the contract, the case file, the driver.

Ask the question.
Get the document.

Trained on your knowledge hub, not the open internet. Every answer cites the document it came from.

POSTRA · your knowledge hubREC
G'day! I'm PostraYour knowledge assistant
Safety proceduresScanner guideDelivery procedures
Unrestrained dog at a delivery point. What's the procedure?
Don't enter the property.
  1. Stay outside the gate and call out for the resident.
  2. Ask them to secure the dog before you step in.
  3. No answer? Card the parcel and log the hazard in iPACT.
Toolbox talk · Dealing with dogsHazard reporting guide
Can the driver refuse the delivery?
Yes. Safety comes first. Record the reason on the run, and the re-delivery is arranged without a complaint ever forming.Customer commitments guide
POSTRA answers from your own documents: toolbox talks, procedures, contracts. It shows its sources every time.

One WAHR in.
Every invoice out.

Upload the spreadsheet and the month calculates itself: every driver, every rate. At signing, six checks gate the money until the paperwork is clean.

iPACT · Run WAHRREC
Drop the week's WAHR here
▦WAHR_Sep_2026.xlsx
DriverDaysParcelsRate
D. Chen22512$2.36
J. Okafor21488$2.36
M. Silva22464$2.36
K. Nguyen20451$2.36
T. Brown19429$2.36
… 9 more rows · 6,204 parcels total
D. Chen512 × 2.36 − 153.60$1,054.72
J. Okafor488 × 2.36 − 146.40$1,005.28
M. Silva464 × 2.36 − 139.20$955.84
K. Nguyen451 × 2.36 − 135.30$929.06
T. Brown429 × 2.36 − 128.70$883.74
+ 9 morecalculated the same second$8,957.61
14 drivers · Sep 2026$13,786.25 incl. GST
14 drivers notified. Each reviews and approves the invoice on their phone
14 RCTIs createdabout 20 seconds0 numbers re-keyed
One upload, and the whole month calculates itself: every driver, every rate, every rental.
iPACT · Pay run
$7,412.60
Invoice (RCTI) · Sep 2026 · D-1148 · incl. GST
  • ✓Licence check · current
  • ✓Visa check · verified 12 days ago
  • ✓Toolbox talks · all signed
  • ✓Subcontractor agreement · in date
  • ✓Onboarding · signed
  • ✕Vehicle inspection · 6 days old
One item outstanding. Everything else is already done.

Additionals and deductions,
handled once.

Fuel relief, sorting, a damage excess, an advance: enter it once, or program it months ahead. It lands on the right driver's invoice automatically.

iPACT · TransactionsREC
AdditionalDeduction
Create
Sep 2026 invoice · D-1148
No entries yet
Scheduled · Oct 2026
Nothing scheduled yet
Program next month now. Pick the month, enter it once. It lands on that invoice automatically, and the pay run consumes every entry so nothing is claimed twice.

The whole operation,
live.

Drivers, invoices, inspections, commitments and delivery performance: summaries that update as the day moves, on your phone or the office screen.

iPACT · DashboardREC
14drivers active
12/14RCTIs approved
13/14inspections current
1open commitments
MonTueWedThuFriSattoday
91.4%
2hr ETA
green at 95
Parcels, pay and paperwork on one board, live: phone or desktop.

Everywhere the work is

Open the laptop.
It is already up to date.

In the office

The whole operation,
in any browser.

Nothing to install and nothing to keep in step. Every driver, inspection and invoice on one screen, the moment it happens.

In the yard

And in every
pocket on the run.

Drivers and contractors both carry it. Submit times, run an inspection, file an incident from the phone in your hand, and it lands in the office the same second.

  • Browser
  • iPhone
  • Android
  • Tablet

Trusted with the record

The paperwork is the point.
So is keeping it safe.

iPACT holds licences, work rights, signatures and invoices for real people. Your data is encrypted, sealed off from every other operation on the system, and never sold.

$10. Per driver.
That's it.

A month, per active driver, whether you run 2, 20 or 200. Every feature included.

14-day money backNo lock-in contractCancel anytimeChange limits in-appEvery feature included
iPACT · SubscriptionREC
Driver subscription limit
−14+$140 / month14 drivers × $10

Scaling up for Christmas? Quiet in February? Change the limit in the app, any time. It's your dial, not a phone call.

iPACT · Invoice FeesREC
Enable Invoice Fees
Invoice Fee $not set
On the driver's RCTI
Parcel services · Sep 2026$1,208.32
Deduction · Invoice fee−$2.50

Set it once on the contract, and adjust it whenever you like; the next RCTI picks it up. The subscription splits itself.

14-day money-back guarantee

Not what you expected? Email support@ipact.com.au inside your first 14 days and we refund everything you have paid, in full. No forms, no exit interview, no arguing.

Subscribe today

* AUD, per active driver subscription. Adjust the driver limit up or down in the app whenever you like.

Start tomorrow morning.

Subscribe, invite your first driver, and the paperwork starts filing itself the same day. If it is not for you, email us inside 14 days and we refund every cent.

Subscribe · $10 per driver, a monthsupport@ipact.com.au